Consumer Council website
by Siu Lun on Nov.15, 2009, under Accessibility, Web
I’ve tried the Hong Kong consumer council website recently as I wanted to file a complaint against PCCW. See details.
I’ve discovered that their complaint form does not work at all on a Mac. This is most probably because it doesn’t work with Firefox, Safari and Opera. I haven’t tried IE but I have a sneaky suspicion that it will probably work.
I’ve found the issue related to a javascript form check statement crapping out.
I’ve e-mailed them about the complaints form with their enquiry form which seems to work. But have had no reply and it still doesn’t work a week after I’ve contacted them.
Whoever made it, didn’t test it properly. Whoever tested it, only tested it in IE. big fat FAIL.
1 Comment for this entry
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November 18th, 2009 on 9:10 am
Thats funny! You wanted to complain about PCCW then you ended up complaining about the complaints form lol