Siu Lun

I’ve tried the Hong Kong consumer council website recently as I wanted to file a complaint against PCCW. See details.

I’ve discovered that their complaint form does not work at all on a Mac. This is most probably because it doesn’t work with Firefox, Safari and Opera. I haven’t tried IE but I have a sneaky suspicion that it will probably work.

I’ve found the issue related to a javascript form check statement crapping out.

I’ve e-mailed them about the complaints form with their enquiry form which seems to work. But have had no reply and it still doesn’t work a week after I’ve contacted them.

Whoever made it, didn’t test it properly. Whoever tested it, only tested it in IE. big fat FAIL.