Siu Lun

As tech people who works for money will never advance themselves the right way and you’d end up with people who doesn’t really care about the production quality to which ‘non’ tech savy people cannot see – until something goes wrong.

This is a very common occurance in the Hong Kong made websites – it is an observation I’ve made in Hong Kong’s ‘digital’ department.

This problem is not unique in Hong Kong as it happens all over the world, as non-tech savvy people usually do not see it happen until it’s too late, meaning management won’t get pressured until the shit hits the fan – so to speak. However it is more pronouced in Hong Kong due to the cultural background and attiude of working for money.

Hong Kong does not promote individual thinking, people are brought up patronised, people are brought up not to question but to accept. So in the end, they’re brought up to work for money, not for pride or interest. Of the very few who does, they cannot exist in this environment.

So any companies in Hong Kong who wants to get, and keep good technical talents. Search for those who does it for interest, keep them well, they’re your best friend, your partner, not a dog that obeys commands, but a human to help you advance.

They may make mistakes, but resolve it in a civil manner, like you would with your partner. Sit down, chat, ensure both of you trust each other. It is a marriage between the technical savvy and the non.

I’ve tried the Hong Kong consumer council website recently as I wanted to file a complaint against PCCW. See details.

I’ve discovered that their complaint form does not work at all on a Mac. This is most probably because it doesn’t work with Firefox, Safari and Opera. I haven’t tried IE but I have a sneaky suspicion that it will probably work.

I’ve found the issue related to a javascript form check statement crapping out.

I’ve e-mailed them about the complaints form with their enquiry form which seems to work. But have had no reply and it still doesn’t work a week after I’ve contacted them.

Whoever made it, didn’t test it properly. Whoever tested it, only tested it in IE. big fat FAIL.

WARNING to all entrepreneurs and small business owners and in general, the people of Hong Kong who needs broadband and phone services.

Do not EVER get broadband or phone line from PCCW.

They’re an evil company that is out to only cheat you out of as much money as possible.

Story:
I’m closing down my office after a few months of operations as I’m joining a multi-national company. I phoned to ask for my contract to be terminated.

THEN they informed me that those ‘free gifts’ they give out they’ll charge me for it.

There is a whole lot of wrongs with that.

1) I’ve never signed anything to agree to that term.
2) Their terms specifically states that any ‘outstanding’ free gifts would be forfeited in case of early termination. But does not mention you have to pay for any free gifts already sent.
3) One of the free gift they’ve given to me was due to the fact that they’ve messed up my plans and my installation date had to be rearranged so I had no business broadband in the office (which is critical to the running of my company) at a later date.

Now they want me to pay for it? I feel utterly cheated and it is absolutely wrong to force free gifts to others but then charge for it later. Reminds me of some those ‘beauty centre’ scam that was on the news a few months ago.

I’ve got no issues with paying for the rest of the contract to terminate (though I’m very unhappy with that as it is) but they charge ‘on-top’ of that for early termination? WTF. How much free money are they getting with people doing that?

I will _NEVER_ use PCCW or netvigator again. They’re dishonest, untrustworthy and overall crooked.